YouGov poll finds public distrust of AI mental health tools

A survey by YouGov finds “a deep trust gap between Americans and AI-powered mental health tools -- even as awareness grows,” with few respondents reporting having actually used such a service while a majority lack confidence that the tools could handle “human nuance.”

“A new YouGov Surveys: Serviced poll among U.S. adults finds most consumers remain reluctant to use them for mental health. The findings suggest that for brands and health providers, trust, safety, and the human element remain the...